Refund and Returns Policy

Effective Date: January 6, 2025

At Miramavel Shoes & Styles, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your shoes, we offer a straightforward returns and refund process. Please review the details of our policy below.

1. Return Eligibility
You may return items within 30 days of the delivery date for a full refund or exchange, provided the following conditions are met:

  • The item is in its original, unused, and undamaged condition.
  • The item is in its original packaging with all tags still attached.
  • The return request is initiated within 30 days of the delivery date.

2. How to Return an Item
To initiate a return, please contact our customer service team at info@miramavel.com or call (970) 876-2197. Our team will guide you through the return process and provide you with a return shipping label if needed. Customers are responsible for the cost of return shipping, unless the return is due to a mistake on our part (such as sending the wrong item).

3. Refund Process
Once we receive your returned item, we will inspect it and process your refund. The refund will be issued to the original payment method used for the purchase. Please allow up to 7-10 business days for the refund to be processed and reflected in your account.

4. Non-Returnable Items
Certain items are non-returnable, including:

  • Final sale items or items marked as “non-returnable” on the product page.
  • Gift cards.
  • Items that have been used or altered (e.g., shoes that have been worn outdoors, damaged, or altered).

5. Exchanges
If you wish to exchange an item for a different size or style, we recommend returning the original item and placing a new order through our website. Our customer service team is happy to assist you with the exchange process.

6. Defective or Damaged Items
If you receive a defective or damaged item, please contact our customer service team immediately. We will work to resolve the issue and offer a replacement or full refund, depending on the situation.

7. Contact Us
If you have any questions regarding returns or refunds, please don’t hesitate to reach out to us:

We strive to make the returns and refund process as smooth as possible. Thank you for shopping with Miramavel Shoes & Styles!